James A. Valentino
Jim Valentino is widely recognized as one of the leading creative business strategists in the financial services industry. His vast experience includes marketing, interactive commerce, information technology, insurance and annuity operations, savings products and pensions.
Most recently, Mr. Valentino served as the Financial Services Strategy Leader at AGENCY.COM, an Omnicom-owned interactive services provider. In that role, he advised and consulted to industry leaders like Allstate, First Union Bank, GMAC, CIGNA, Answer Financial, Travelers Corp., Countrywide Financial, Ford Financial, AEGON and many others.
Previously, Mr. Valentino served as Senior Vice President of MetLife. Reporting directly to the President, he led Corporate Marketing for all of MetLife's business lines, created and chaired both MetLife's enterprise-wide Market Strategy Board and the Interactive Commerce Committee. He launched the MetLife Trust Bank, for which he served as Chairman of the Board. Under his marketing leadership, total sales revenue grew from $10 billion in 1993 to $17 billion in 1999-a 70% increase. Earlier, as head of Individual Savings Products, Mr. Valentino increased annual sales revenue from $1 billion to $3 billion over the course of three years. As head of Corporate Marketing, he was responsible for the conception and launch of MetLife's enterprise-wide Life Event Marketing Strategy, based upon extensive consumer and agent education. In addition, he launched MetLife's Small Business Center, Worksite Marketing, Mature Marketing, Bank Financial Services, "Retail" Financial Stores and Senior Financial Centers. Prior to his MetLife senior marketing tenure, Mr. Valentino served in a leadership position in information technology and operations for over 20 years.
Leveraging over twenty years of experience in information technology, Mr. Valentino co-founded and served as Chairman of the Board for eComForum, a Washington, D.C. based e-commerce advocacy group. eComForum works with the United States Congress and is dedicated to the creation of industry- and technology-neutral federal regulatory policy. He currently serves as an advisory board member for a number of organizations, including the National Blood Foundation, a cause about which he is particularly passionate.
Mr. Valentino is a Fellow in the Life Office Management Association and is a graduate of the M.I.T. Sloan School Senior Executive Program.